Recommendations

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Way back in August ’09 when AlikeList was in it’s toddler phase, co-founder Jim Delli Santi wrote a blog post explaining AlikeList’s mission when it was founded. He lamented that he and the other co-founders always had a hard time finding good local restaurants, doctors, auto mechanics – you name it – online.

All three of us agreed that today’s local offerings were falling short of making life simpler… It’s easy to get overwhelmed with too much information, too many local choices and too many reviews to read from people we don’t know or trust.

We set out to build AlikeList, a place where like-minded individuals and groups of people can share and find trusted local recommendations through word-of-mouth. Just like they do offline, only better because we make these local recommendations searchable, available 24 x 7, and accessible from anywhere.

Now, six months later, the AlikeList staff is finding trusted local businesses through AlikeList almost every day. Since most staff members are friends with each other on alikelist.com, we each have at least 30 AlikeList friends. That creates an incredibly valuable database of recommendations from

Mission Ranch in Carmel, CA

Mission Ranch in Carmel, CA

people we actually trust. No more sifting through reviews or random business listings for us!

With the constant chaos of a start-up, and the coming and going of off-site employees, we can all truly see and experience the value of AlikeList.

Take Jeff, our Director of Business Operations, for example. He was in need of two new mattresses for his growing daughters. He looked on AlikeList and saw that our Director of Social Marketing was a friend of Jim, the manager at Mancini’s Sleepworld in Saratoga, CA and highly recommended the store. So Jeff put it on his TryList, and on the same day went into the store and got a great deal on two top-notch mattresses – for two happy daughters at home.

Last weekend, I was heading down to Carmel, CA and on Friday afternoon, realized I didn’t have a clue what to do there. I sent out an Ask to 15 people, asking them to recommend a good place to get a drink. Within an hour, I had 10 responses. One of the best ones said to get a drink at Clint Eastwood’s Mission Ranch, on the back deck, during sunset if possible. That kind of recommendation would have taken me hours of researching online to find – and even then I wouldn’t have trusted it because it would have come from a complete stranger.

For the AlikeList staff, it’s really nice to know that whenever we need anything local – a restaurant, chiropractor, auto mechanic – we know exactly where to look. We don’t even have to bother asking one another, which is good because we’re always so busy! (In fact, I should get back to work…)

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Man & Real Estate Agent 2

We’re all consumers. On any given day, we might go out for lunch, get the oil checked or buy a friend a birthday gift. We want to know that what we’re spending our money on is worth it (and that’s what AlikeList is for!) But in addition to AlikeList, there are lots of helpful sites out there that can help you make wise decisions when buying products or services, such as:

Better Business Bureau (BBB)

http://www.bbb.org/ : Find BBB Accredited Businesses, access reports on specific businesses or (knock on wood) file a complaint.

Diamond Certified

http://diamondcertified.com : Use this site to find only the highest quality contractors and service providers in the SF Bay Area.

Consumer Reports

http://www.consumerreports.org : Read reviews of consumer products, find deals and promotions for what you’re looking for and stay up-to-date on the newest products.

CNET

http://reviews.cnet.com/ : When it comes to quality reviews of electronics and software, this is the place to go. You get the editor’s rating and the average user’s rating, too.

UrbanSpoon

http://www.urbanspoon.com : Like CNET, UrbanSpoon gives your restaurant reviews from “critics, food bloggers and friends,” so you can decide whom to believe!

TripAdvisor

http://www.tripadvisor.com/ : Before travelling, make sure the expensive resort you’ll be staying at is worth its price. And find some fun things to do while you’re there, too.

Now that we’ve given you some helpful tips, give us some! We’re always trying to improve AlikeList to make it more useful for we consumers, and the best way to do that is to communicate! So don’t be shy – let us know what you think at feedback@alikelist.com

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In an earlier post, my partner Jim Delli Santi describes the concept behind AlikeList, “we’re like word of mouth recommendations but better because we’re accessible anytime, anywhere—and you don’t even need the mouth!”  The core concept is simple:  Let like-minded friends post their lists of favorites, and let them share the lists with each other, even with friends of friends.

1) Save all of your most liked businesses, services and professionals in one place to be quickly accessible and viewed anytime.

2) Easily share your most liked businesses with all of your friends, relatives and colleagues and they can share their lists with you in turn.

3) Find businesses ranked by personal relevance, e.g. how many of your friends like them, how many friends of friends like them and how many AlikeList members like them –it’s like Google but with ranking based on people’s preferences, instead of clicks.

4) Quickly get trusted recommendations from members and even friends beyond the AlikeList network.

5) Instantly share great businesses that you like or just found with a Share alert sent to your friends.

6) View members’ brief but helpful comments and tips about businesses you’re searching for. It’s a feature that’ll come in handy if you choose to do business with them.

7) Save time. It only takes seconds to do all of the above, which is remarkable when compared to the amount of time I usually spend doing the same thing at online directories, search sites or review  & rating sites.

I’m working on something that will help simplify and improve my life, and lives of others I care about too—and I feel pretty good about that!

Rob Gemmell

CMO & Co-Founder

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Michael, Rob and I came together because of our shared vision that consumers are long overdue for a local online service that simplifies Life.

We all know local living can be difficult sometimes.  Life is coming at us on a daily basis and sometimes these local needs can overwhelm us.  In any given day your car may need repair, your roof needs replacing, your father slips and injures his foot, your son or daughter develops an unusual allergy that requires immediate attention, or you want to find a great restaurant for a meeting or date.  The task of finding a local business can be daunting at times. And with today’s economic climate, finding businesses we can trust is even more important to reducing the complexity of daily life.

All three of us agreed that today’s local offerings were falling short of making life simpler. We were always searching, rarely finding.  It’s easy to get overwhelmed with too much information, too many local choices and too many reviews to read from people we don’t know or trust.  We heard that our friends spend a lot of time reviewing the reviewers just to see if they relate to the person making the local recommendation.  And sometimes we were forced to wade through question after question from local online services in order to request service from a local business and then were told we’d have to wait 24 hours to be contacted.  That’s not much help when you sink is clogged or your kitchen is flooded.

So how could we make it simpler to find a trusted local business?

We rallied around a simple idea; Local-Social.  What if I could find the local businesses my friends actually use, in 30 seconds or less? What if in 3 clicks, I could find a highly recommended orthopedic surgeon for my father, or a trusted pediatrician for my children or a romantic restaurant that will be liked for a very special someone?  Anytime, anywhere for almost anything?  That seemed like an idea worth pursuing in today’s busy times when life is so complicated.   It was clear to us that word-of-mouth was critical.  In countless conversations with local consumers, we heard the same thing:  Word-of-mouth was the preferred method to finding local businesses.  And in speaking with local business owners, they all said the same thing, a significant majority of their customers came from word-of-mouth referrals.

So we set out to build AlikeList, a place where like-minded individuals and groups of people can share and find trusted local recommendations through word-of-mouth.  Just like they do offline, only better because we make these local recommendations searchable, available 24 x 7, and accessible from anywhere.  And we wanted to make it possible to vary the level of social trust when finding local recommendations. From tighter connections for important choices like a family doctor, to looser connections for fun choices like a restaurant or bar.  We wanted to create a local online service that helps us solve life’s daily opportunities.

Now Michael traveling to Sedona, Arizona or to Lake Tahoe, can find a restaurant, a resort or even a rental property service by accessing all of his friends’ local recommendations easily and quickly.   And my wife can find my sister-in-law’s trusted pediatrician. With AlikeList, anyone can now find targeted local recommendations from their trusted friends and colleagues in 30 seconds or less.  Less searching, more finding.

After all like-minded people do flock together.  At AlikeList they can help each other too, anytime, anywhere, for anything.

Jim Delli Santi

Co-Founder

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