Beta Launch

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Today AlikeList broke the sound barrier. Or at least it feels like we did. We’ve been working around the clock (literally) for the past few months redesigning the site interface, adding ProSites for business owners, and simplifying search and share capabilities. Let me break it down for you:

- More user-friendly interface: Think “iTunes playlist meets AlikeList.” Easily create custom LikeLists for different uses (e.g., Fix It List, Sushi List, even “PlayList” for your favorite playgrounds perhaps) that contain narrowly categorized businesses based on any criteria you dream of.

Marissa's- ProSites: Short for “Promotional Sites,” ProSites are free mini- sites where businesses add and update helpful information about their business – all they have to do is claim their listing. And that’s not all! Businesses can also create Instant Offers and messages for customers, monitor current and prospective client bases, and more.

- Community Home Pages: Your current home page on steroids! Now you can see the most-Liked and newly-Liked businesses where you live or work, in real-time, to help you stay in-the-know!

- Easier Search by Category & Sort buttons so you find exactly what you’re looking for – quickly.Happening Now

Bottom line:

AlikeList is easier yet more useful than ever. Now you can find, save, share and organize your Likes with ease. Plus, more businesses claiming their ProSites means more information and special deals for you!

We hope you like it and invite all your friends to AlikeList, —the more friends you have, the more trusted business recommendations you’ll get.

BTW, since we’ve added a lot of new functions, please don’t hesitate to share your feedback with us at feedback@alikelist.com.

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Michael McConachie (COO and Co-founder) tells the story of how he and Jim Delli Santi (CEO and Co-founder) first came up with idea of AlikeList in the winter of 2006.

For my family, vacations are an exercise in exploration. We love to go on adventures and try new places, and our winter vacation in 2006 was no different. We were visiting my parents in Phoenix, AZ and wanted to take a few days with the kids to go someplace new.

The Enchantment Resort nestled in the Sedona Canyon.

The Enchantment Resort nestled in the Sedona canyon.

I had called my friend Jim Delli Santi who I knew had spent some time in the Phoenix area recently and he recommended the Enchantment Resort in Sedona. The suggestion fit the bill for our family perfectly: the Enchantment Resort offers a cool par-3 golf course, helicopter tours(the concierge suggested Maverick Airstar) and the many quaint shops in Sedona. Something for everyone.

We’re checking out Sedona one afternoon and I realize I had not made dinner reservations for that evening. We’re in the mood for American-style food at a nice restaurant, but one that isn’t too upscale (our sons hate upscale restaurants). So I call Jim again and ask him for a restaurant recommendation. Jim immediately comes up with the perfect recommendation – Rene at Tlaquepaque. Nice restaurant, French and American cuisine and family friendly.

Jim and I begin to talk about the process of getting recommendations from those we trust and realize how valuable it would be if recommendations from trusted friends were online and accessible 24×7. Better yet would be if they were accessible from your computer and mobile devices while you travel. Additionally, what if we could connect with businesses to make a reservation, and they could contact us too? And what if we could easily refer our favorite businesses to our friends? The possibilities just kept coming.

It also dawned on me that my entire trip had been planned via trusted word-of-mouth recommendations. Referrals from my parents, the concierge at the hotel and Jim. At that moment our mission was clear: we had to help people get trusted recommendations anywhere at anytime.

Michael McConachie

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Hi there! My name’s Sarah and I’m the Customer Service Rep here at AlikeList. If I’ve learned anything doing Customer Service, it’s that our users don’t let us get away with anything! When they experience a technical problem or can’t figure out how to do something, they let us know (which is of course a good thing).

So I thought I’d share the two most common problems or questions users send in and respond.

1. User’s search returns 0 results:

“YOU DIDNT HAVE ONE RESTURANT LISTING FOR THE TOWN OF ENID, OKLAHOMA. THAT IS TERRIBLE.”

- LIZEnid, OK

We actually have 10 pages of restaurants in Enid, OK. Liz probably got zero results because of our what-used-to-be picky city search. If Liz typed “enid, Oklahoma” instead of “Enid, OK,” the database would return a big nasty 0. But thanks to our hardworking team, that’s now been fixed. So go ahead and enter “enid ok,” “Enid, Oklahoma” – whatever – and the city will appear in the drop-down menu.

2. For business owners: How to add your own business to our listings.

“Hi! A customer of ours told us that they couldn’t find us on your site when they were searching for Computer Service & Repair businesses in the Carthage & Joplin, Missouri areas. What information do you need from us in order to be listed?”

- Shirley

If you’re a business owner, you can get your businesses added (for free) in two ways.

Add a business1)   When you can’t find your business in the database, click the “Can’t find a business? Add it to AlikeList” link on the right-hand side of the page. Enter all your business’s info and make sure to check the “I am the owner of this business” box – that way, when we launch our Enhanced Business Pages you’ll be the first to know!

2)   Send us an email at listings@alikelist.com with your Business Name, Address, Phone number, and Category of business. We’ll add it to our database within 24 hours.

So those are the two most common problems & questions that I’ve received. The other 99% of feedback is from people telling us that AlikeList is the best site in the world! (I wish…)

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In an earlier post, my partner Jim Delli Santi describes the concept behind AlikeList, “we’re like word of mouth recommendations but better because we’re accessible anytime, anywhere—and you don’t even need the mouth!”  The core concept is simple:  Let like-minded friends post their lists of favorites, and let them share the lists with each other, even with friends of friends.

1) Save all of your most liked businesses, services and professionals in one place to be quickly accessible and viewed anytime.

2) Easily share your most liked businesses with all of your friends, relatives and colleagues and they can share their lists with you in turn.

3) Find businesses ranked by personal relevance, e.g. how many of your friends like them, how many friends of friends like them and how many AlikeList members like them –it’s like Google but with ranking based on people’s preferences, instead of clicks.

4) Quickly get trusted recommendations from members and even friends beyond the AlikeList network.

5) Instantly share great businesses that you like or just found with a Share alert sent to your friends.

6) View members’ brief but helpful comments and tips about businesses you’re searching for. It’s a feature that’ll come in handy if you choose to do business with them.

7) Save time. It only takes seconds to do all of the above, which is remarkable when compared to the amount of time I usually spend doing the same thing at online directories, search sites or review  & rating sites.

I’m working on something that will help simplify and improve my life, and lives of others I care about too—and I feel pretty good about that!

Rob Gemmell

CMO & Co-Founder

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We started AlikeList to make it easier to help your friends and to get help from your friends.  It is a simple idea that can mean saving time, saving money and sometimes saving your health.  A very personal example comes to mind.  I live in Chicago and with AlikeList in full swing, have been spending time in Sunnyvale, CA.  I had a minor shoulder injury and needed to find a physician near Sunnyvale.  A search of physicians in the area turned up four recommendations from my trusted friends and associates……in roughly 30 seconds!  This is the power of AlikeList.  Solving those daily problems life throws in your direction.  The right businesses, in one place, available at the right time.  Friends helping Friends.

The Beta launch of AlikeList is the culmination of years of developing a business model focused on solving life’s challenges for consumers and providing real value to local businesses.  This initiative has required the effort and generosity of a significant number of people.  My partners, Rob and Jim, who put aside other gainful employment to take a chance on an idea.   Our families who forgive our absences and provide the support, without which, building the business would be impossible.  Our family at AlikeList who have put AlikeList at the forefront of their lives and done an absolutely outstanding job.  Our investors who believed in our vision and provided the capital to get us off the ground.  Out beta testers and community A-Listers who volunteer the time to make AlikeList a success.  And many, many more business partners, friends and organizations to numerous to name.  No business can succeed without this network of friends and we will be eternally grateful to them.

In the end, this is what AlikeList is all about.  That great feeling we get by helping those who need a hand.  Creating Like Lists to share with Friends and associates.  I hope you enjoy AlikeList!

Michael McConachie

CEO & Co-Founder

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Michael, Rob and I came together because of our shared vision that consumers are long overdue for a local online service that simplifies Life.

We all know local living can be difficult sometimes.  Life is coming at us on a daily basis and sometimes these local needs can overwhelm us.  In any given day your car may need repair, your roof needs replacing, your father slips and injures his foot, your son or daughter develops an unusual allergy that requires immediate attention, or you want to find a great restaurant for a meeting or date.  The task of finding a local business can be daunting at times. And with today’s economic climate, finding businesses we can trust is even more important to reducing the complexity of daily life.

All three of us agreed that today’s local offerings were falling short of making life simpler. We were always searching, rarely finding.  It’s easy to get overwhelmed with too much information, too many local choices and too many reviews to read from people we don’t know or trust.  We heard that our friends spend a lot of time reviewing the reviewers just to see if they relate to the person making the local recommendation.  And sometimes we were forced to wade through question after question from local online services in order to request service from a local business and then were told we’d have to wait 24 hours to be contacted.  That’s not much help when you sink is clogged or your kitchen is flooded.

So how could we make it simpler to find a trusted local business?

We rallied around a simple idea; Local-Social.  What if I could find the local businesses my friends actually use, in 30 seconds or less? What if in 3 clicks, I could find a highly recommended orthopedic surgeon for my father, or a trusted pediatrician for my children or a romantic restaurant that will be liked for a very special someone?  Anytime, anywhere for almost anything?  That seemed like an idea worth pursuing in today’s busy times when life is so complicated.   It was clear to us that word-of-mouth was critical.  In countless conversations with local consumers, we heard the same thing:  Word-of-mouth was the preferred method to finding local businesses.  And in speaking with local business owners, they all said the same thing, a significant majority of their customers came from word-of-mouth referrals.

So we set out to build AlikeList, a place where like-minded individuals and groups of people can share and find trusted local recommendations through word-of-mouth.  Just like they do offline, only better because we make these local recommendations searchable, available 24 x 7, and accessible from anywhere.  And we wanted to make it possible to vary the level of social trust when finding local recommendations. From tighter connections for important choices like a family doctor, to looser connections for fun choices like a restaurant or bar.  We wanted to create a local online service that helps us solve life’s daily opportunities.

Now Michael traveling to Sedona, Arizona or to Lake Tahoe, can find a restaurant, a resort or even a rental property service by accessing all of his friends’ local recommendations easily and quickly.   And my wife can find my sister-in-law’s trusted pediatrician. With AlikeList, anyone can now find targeted local recommendations from their trusted friends and colleagues in 30 seconds or less.  Less searching, more finding.

After all like-minded people do flock together.  At AlikeList they can help each other too, anytime, anywhere, for anything.

Jim Delli Santi

Co-Founder

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Hello World!

AlikeList was started with the goal of helping you get quick, personal recommendations for life’s daily demands. Whether you’re looking for a great lunch spot to take a client or dine with a girlfriend, need a plumber to fix the kitchen sink, or get a massage to unwind after a long day, AlikeList is the destination for all your answers. No need to search endlessly in the wrong place, read mountains of reviews or figure out who to call for help. Your trusted friends and recommendations are now always available, the details just a click away.

We’re in the process of launching our corporate blog to not only help you leverage AlikeList more effectively but also to provide you with a sounding board to share your welcomed feedback and ideas. This is the first of many steps in that direction.

So if you’re looking for an information source about AlikeList with updates on upcoming product features, milestones, and events or if you’d just like to hear about all the fun stuff associated with AlikeList, you’ve come to the right place. We consider your feedback an integral part of this ongoing conversation, so feel free to share your thoughts (and recommendations) on how we could make this blog more useful and informative to you.

The AlikeList Community Team

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